Glossary & Guidelines: Hospital Patient Administration

The Patient Portal

The purpose of the Patient Portal

The myGrandCentral (myGC) Patient Portal is a web and mobile application which is integrated into GoodX. The application makes doctor-patient administration a paperless and pleasant experience.

Features available in myGC

• Online bookings
• Paperless information sharing (eg e-scripts & sick notes)
• Telemedicine consultations (Web App)
• Interdisciplinary bookings
• Online patient payments
• Patient protocols (Web App)
• Dashboard
• Kiosks

The hospital is connected with myGrandCentral via GoodX.

Patients are connected via the web and mobile apps. To register a profile on myGC, visit www.mygc.co.za.

Kiosks

Kiosks give patients control over their data, as required by the POPI Act.

It allows patients to digitally

• capture their information
• update their information
• sign consent forms
• complete questionaires.

This gives the hospital the ability to comply with the POPI Act requirements that patient data needs to be correct and available to patients.

Kiosks can be wall mounted, desk mounted or stand mounted.

ID and medical aid cards can be photographed by patients and imported and facial recognition gives the hospital the opportunity to identify patients so that correct patient files will be made available to practitioners.

All patient information can be imported into GoodX by the hospital, which makes the whole file opening process paperless.

The Practitioners Portal

GoodX Software is available to a large variety of medical disciplines.

The purpose of the Practitioners Portal

Grand Exchange is a data exchange portal for medical practitioners. The purpose of the Practitioners Portal is to

1. share theatre lists & operation details for shared procedures: the surgeon(s) and aneasthesiologist(s) will be able to share data based on a shared theatre list
2. send electronic referral letters
3. receive feedback after referrals.

The portal is available to

1. practitioners who work on the GoodX Web App to be able to share data with other practitioners who do not have GoodX Web App; and
2. practitioners who both work on the GoodX Web App so that they can sync data through Grand Exchange and work directly on their GoodX Web Apps.

Capturing data on Grand Exchange does not create debtors in any Practice Management Application, but creates a shared knowledge base for practitioners who are involved in shared procedures. Medical debtors can be opened in the software based on shared information.