Best Practice Guidelines: Healthcare Practice Management & POPIA Compliance Framework

Best Practice Guidelines: Healthcare Practice Management

POPIA Compliance Framework

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10. Billing: Roles & Purpose

10.2. Tariffs & Terminology

Medical Aids tend to update their tariffs during price season (January every year) and to tweak prices throughout the year. It is therefore important to keep your GoodX up to date with the newly released tariffs by importing the new tariffs via the internet into your GoodX Software's PostgreSQL database.

GoodX Standard Rates: (What GoodX provides)

  • Standard set of tariff codes.
  • Standard set of pricelists per Medical Aid
  • Standard prices per code per pricelist
  • Standard Medical Aid Contract
  • Standard general pricelist Medical Aid linking
  • Standard Medical Aid Contract, Pricelist Medical Aid linking
  • Standard Billing Groups

Practice Custom / Specific / Private Rates: (What Clients provide)

  • Which standard Medical Aids Contracts need to be linked to the Practice Billing Profile
  • Any custom codes not supplied as part of the standard code set
  • Custom pricelist not part of standard pricelist set
  • Custom values/prices to be applied to standard or custom billing codes 
  • Custom Medical Aid Contracts 
  • Custom general pricelist Medical Aid linking
  • Custom Medical Aid Contract linking
  • Custom Billing groups for specific percentages or balanced billing
  • Custom Levies per code or pricelist


Standard Rates

  • The Standard Medical Aid tariffs as provided by the Medical Aids.

Custom Rates

  • Any procedure code or pricing that is not standard from the Medical Aid Price Tariffs. 
    • Eg 0190A instead of 0190 or a 20c difference in price.
  • Percentages add on tariff: (Billing Group)
    • Eg The Doctor can decide if he/she wants to add 10% etc to the Medical Aid tariff. This gets set up with a Billing Group according to the Doctor's specifications. Any shortfall/difference not paid by the Medical Aid can be set up to be Patient or Medical Aid liable.


  • Each Medical Aid gets linked to their specific Pricelist.
    • Eg Discovery gets linked to Discovery Rates and Bestmed to Bestmed Rates etc.

Custom Linking Profile

  • The Practice / Doctor can decide what prices to link with which Medical Aid. 
    • Eg All Medical Aids get linked to Discovery Rates and any shortfall will be Patient Liable.

Medical Aid Contracts (Special Rates Agreements)

  • These are rates that are negotiated between Clients and Medical Aids.
  • The Client signs a Network Agreement with specific Rates that the Doctor can charge above the standard Medical Aid rates. Specific rules from the Medical Aids apply.
  • Take Note: Registration with a medical aid is not the same as signing a special rates agreement with that medical aid.

Billing Groups

  • Indication at what percentage the Patient will be billed
    • Eg 100% Scheme Rate or 200% above the Medical Aid Scheme Rate


Medprax is a data interface containing medical aids, medicines, and materials information.

Medprax is updated once a week if a practice is registered with Medprax.

Medprax updates the following information for medical aids:

  • plans
  • discontinued plans
  • rules
  • routing codes
  • administrator information and changes

Medprax updates the following information for medicines and materials:

  • Nappi codes
  • the list price per item
  • descriptions (name, strength, size, volume, and presentation)
  • discontinued items
  • new items
  • updated items
Stock Prices

Medprax provides SEP (Single Exit Price) rules per medical aid for medicines and materials. Clients can decide to add their own mark-up per medicine or material on the list price provided by Medprax.