Stock Management (Desktop App)

What are critical business processes?

Critical business processes are the most basic processes that employees must follow and tasks associated with those processes to be completed so as to ensure efficient and effective operations of the healthcare business.

GoodX has created a critical business process diagram divided into eight segments focussed on stock processes to ensure that stock is managed accurately. 

Example of tasks within the segments:

Within Item Management, the following tasks will be performed:

1. Activate items and make items inactive
2. To link items to counting locations
3. Price updates etc.

Why are critical business processes necessary?

A lack of proper stock management creates the greatest financial loss for a healthcare business. Most practitioners only focus on high value items, but the reality is that cheap items which are not managed well will create an great accumulative loss for the practice. Scheduled medication that is not managed can result in criminal charges against practitioners and can lead to the close down of a healthcare practice.

This Best Practice guideline book aims at guiding you through our suggested critical business processes so that your practice remains profitable, controlled and reportable.

Who needs to become acquainted with this information?

These guidelines are provided to:

1. the owner of the healthcare practice / hospital who needs to design procedures or authorise the practice / hospital manager to design procedures for his or her practice; and
2. the practice manager / hospital manager (or person who fulfils the role of the practice manager / hospital manager) who needs to implement these critical business processes and to check that the tasks are completed and reports are generated and analysed; and
3. all role players in the practice / hospital whose tasks are properly designed and communicated to them for completion.

How to implement critical business processes?

Within each of the segments of the diagram there are numerous tasks to be performed to complete the process. This book describes these basic tasks, what needs to be done, why they are necessary and who needs to perform them. Every role in the practice needs to perform specific tasks to complete the process. It is the responsibility of the practice manager / hospital manager to make sure every employee in the practice / hospital knows which tasks to perform.

For instructions on how to perform these tasks in your GoodX software, see our User Manuals in the GoodX Learning Centre, which are grouped together under the same segment headings for easy reference.