GoodX Software Learning Centre

How do I print a Manual/Book?

Step 1: Step 1: Navigate to the manual or book you want to print.

Step 2: If the sidebar is not already visible, click the blue toggle icon to open it.

Note: The sidebar remembers your last preference. If you previously left it open or closed, it will automatically appear in that state when you return.

Step 3: Click the "Blocks" icon in the sidebar.

Step 4: The book index will be displayed. Scroll to the bottom of the index, where you will find the Administration section.

Step 5: Select either Print book or Print this chapter.

A clean, printer-friendly version of the content will be generated, which can be printed directly or saved as a PDF.

Step 6: Choose the required print option:

• Print book – Prints the entire manual or book.
• Print this chapter – Prints only the current chapter.

Step 7: Select your printer or choose Save as PDF.

Important: Ensure that the Background Graphics option is selected in your browser's print settings. This ensures that all colours, images, and graphics are included in your printed copy or PDF.

How do I open the Index of a Book?

Step 1: Navigate to the book you want to view.

Step 2: If the sidebar is not already visible, click the blue toggle icon to open it.

Note: The sidebar remembers your last preference. If you previously left it open or closed, it will automatically appear in that state when you return.

Step 3: Click the Index (block) icon in the sidebar.

Step 4: The book's index will now be displayed, allowing you to quickly navigate to the section you need.

Our user manuals and courses use links to cross-reference each other. If you click on a link and it does not open in a new window, your browser may be set to block pop-ups. Please set your browser to accept pop-ups to enable you to continue accessing the links.

Navigate to Diary Settings. From there, you can assign specific colours to:

• Booking Statuses (e.g., Arrived, Confirmed)
• Booking Types (e.g., New Consultation, Follow-up)

This allows you to visually distinguish appointments at a glance and manage your schedule more efficiently.

Yes. Use the Multi-Diary View toggle to display multiple practitioners' diaries on a single screen.

You can select which practitioners to include, making it easy for reception staff to quickly find the next available appointment across the entire practice.

From the diary sidebar of the patient’s booking, the validation and benefit check will be displayed automatically.

This uses the medical aid switch to instantly verify the patient’s available funds and membership status in real time.

Go to Settings and navigate to Communication. From there, set up Reminder SMSes for appointments.

You can customise when reminders are sent (e.g., hours or days before the appointment). Booking confirmations can also automatically update the appointment status in the diary.

Yes. The Theatre Manager allows you to schedule theatre time, assign surgeons and anaesthetists, and capture patient details and clinical events before, during, and after each procedure.

Your stock on hand in GoodX reflects what has been recorded in the system, while your physical stock may differ due to timing or unrecorded changes.

Common reasons include:

• Stock not yet captured – New deliveries or purchases have not been entered into the system
• Stock sold but not recorded – Items were used or removed without recording a sale or usage
• Missing stock adjustments – Damaged, expired, or returned items were not updated in the system

Keeping your stock records up to date and performing regular stock takes will help ensure accuracy.

No, creditors do not have to be VAT registered in order to be added to the system as a supplier.

When capturing creditor details, you are given the option to indicate whether the supplier is VAT-registered or not, allowing you to differentiate accordingly.

No, you cannot simply edit or delete an invoice once it has been finalised in GoodX. This is because invoices form part of your official financial and audit records.

To correct a mistake, you will need to reverse or correct the invoice using the appropriate process. This ensures your accounts remain accurate and compliant.

Yes. You can use the Debtor Statistics Report to gain insight into your billing performance.

By grouping and filtering the report by Medical Aid Scheme, you can view all schemes billed by your practice, along with the total amounts billed to each.

This helps you identify trends and better understand which codes and schemes contribute most to your revenue.

Yes, you can change the colour of your Diary timeline in GoodX.

Go to Settings and open User Settings. From there, click on the current timeline colour box and select your preferred colour using the colour picker.

On your GoodX site, navigate to the About page and click on the Resources tab.

There, you will find both a link and a QR code that will take you directly to the sub-app library for easy access.