Claim/Switch History is used to view all the claims and their statuses that have been sent through to the Medical Aid. It is very IMPORTANT for the Practice to go through the Switch History every day to make sure all claims are processed successfully.
Sign in to the GoodX Desktop using your GoodX username and password.
From the Navigator Double Click on the MedDebs Module
The Main MedDebs screen will open
From the Menu bar, click on EDI Batch Management
From the drop-down, click on Batches - All transactions
You will be directed to the Batch History Screen
From the menubar, click on View
From the dropdown there are options
Reset Grid Layout: Resets the layout to the default layout
Click Yes to confirm that you would like to reset the layout to default
Click Cancel if you do not want to reset the layout to default
Show Legend: Shows the legend to enable the user to interpret the EDI screen
From the Menubar, click on Actions
Statements for all transactions on this batch: Allows you to print statement for all the transactions from the statement enquiry screen