Bookings to Discharge: Hospital Patient Administration

The Case Status is the stage the Case is in.

Active, Finalized and Reactivate 

Active: 

• The Case Information can still be captured or edited on the case. 
• Billing can be done while a Case is active. 
• The Patient can be discharged from the Hospital while the Case is Active. 
• The Active Status indicates that there is still work that must be done on the Case.
  

A Case will always start on "Active" when the Case is opened.

Finalised: 

• When the case is finalised you can make no more changes.
• No billing can be done on the case. 
• The case is now ready to be EDI after all the checks have been done on the file.  

How to:

To Change the Case to Finalized the following steps can be followed:

• Open the Hospital Patient Admin Module.
• Click on the Cases button.
• Search for the Case.
• Right click on the correct Case and chose Finalized Case.
• The Case status will Change to Finalized.

Reactived: 

The Case can be Reactivated if there is information or billing incorrect on the Case by following the following steps:

• Open the Hospital Patient Admin Module.
• Click on the Cases button.
• Search for the Case.
• Right click on the correct Case.
• Choose the Reactivate Case.
• The Case status will display as Active.

This can only be done if the user has the necessary access.

Archived

• The Cases can be marked as Archive then the Case will not display on the Normal Case list. 
• The electronic file can be Archived when the hard copy file is put away.
• A Case can be archived when the full payment has been received or when the outstanding money has been written off.

When the Case status is Finalized the Case can be Archived, by following the steps:

• Open the Hospital Patient Admin Module.
• Click on the Cases button.
• Search for the Case.
• Right-click on the correct Case.
• Chose Change Case Status.

The function will take the Case to the Next status.

• If the Archive Display tick is not on the Case will look if the Case has disappeared. To see the Cases that have been marked as Archived ensure that the Archive tick is on.

• After the tick was clicked the search button must be used before the Cases will be displayed to refresh the screen.

Deleted/Cancelled: 

• A Case can be deleted or Cancelled only when there is no outstanding money and no billing was done on the case.
• A Case can be marked as deleted or Cancelled when the Patient did not arrive or the procedure was cancelled.

The case can be marked as deleted or cancelled by following the steps:

• Open the Hospital Patient Admin Module.
• Click on the Cases button.
• Search for the Case.
• Right-click on the correct Case.
• Chose Delete Case.
• Click on yes to Delete the case.

The Case status will be marked as Cancelled.

View all Case status types:

• To see all the Cases tick all the statuses.

• After all the ticks were clicked the search button must be used before the Cases will be displayed to refresh the screen.