Receipts Written Back

A Receipt Written Back is done when you posted more than the amount that was actually paid over.

  • It will also be required when the patient and the Medical aid paid the same account/invoice.
  • Make sure of the date of the transaction and the correct amounts. Use your Account Query screen to get the correct information.

Account information

  • Click on Transactions and select Receipts Written Back

Receipt written back menu item

  • Select the Cashbook where the Receipt was captured
  • Click on OK or press F2

Cashbook Selector

  • Select the Period in which the payment transaction was posted.
  • This is the period in which the transaction will be displayed and where the financial implication will be

You will normally find this information on the account enquiry screen.

  • Click on OK or press F2

Select Period

Level 1
  • Enter the Date
  • Enter the Debtor number or Tab to search for the Debtor
  • Enter the Original Bank description or
  • Enter a description that could be used by the Auditor to link the Receipt Written Back to the original receipt.
PRESS TAB


RWB Info

Level 2
  • Select the correct receipt from the list
PRESS TAB

RECEIPT WRITTEN BACK SELECTION OF INVOICE

Level 3
  • Enter the Amount to remove or double click on the line
  • The line will turn blue
  • Click on Done or press F2


cONTNUE

  • Click on Continue

Post

  • Click on Post

The amount has now been removed from the account.

Last modified: Wednesday, 8 April 2020, 10:00 AM