Receipts Written Back
A Receipt Written Back is done when you posted more than the amount that was actually paid over.
- It will also be required when the patient and the Medical aid paid the same account/invoice.
- Make sure of the date of the transaction and the correct amounts. Use your Account Query screen to get the correct information.

- Click on Transactions and select Receipts Written Back

- Select the Cashbook where the Receipt was captured
- Click on OK or press F2

- Select the Period in which the payment transaction was posted.
- This is the period in which the transaction will be displayed and where the financial implication will be
You will normally find this information on the account enquiry screen.
- Click on OK or press F2

- Enter the Date
- Enter the Debtor number or Tab to search for the Debtor
- Enter the Original Bank description or
- Enter a description that could be used by the Auditor to link the Receipt Written Back to the original receipt.

- Select the correct receipt from the list

- Enter the Amount to remove or double click on the line
- The line will turn blue
- Click on Done or press F2


- Click on Continue

- Click on Post
The amount has now been removed from the account.
Last modified: Wednesday, 8 April 2020, 10:00 AM